You have probably seen them pass by on our website. References in the form of texts and videos. These references are honest experiences from our great customers. Because what would you rather have? Us telling you how good we are? Or that our satisfied customers telling you? Exactly!
In this article we explain why we consider references to be so important.
Social proof and trust
Today, many companies offer animations and videos. Minimatie® therefore offers a unique format. Our service is very important. We strive to give customers the best experience, and we do this very well. But as a new (potential) customer it is sometimes difficult to know what to expect. We are therefore happy to share our customers' references, so you know you can count on us.
According to BigCommerce, 72% of people say that positive references give them more confidence in a company and 88% of people trust online reviews as much as personal recommendations.
Listening and learning
References are not just our business cards. They also provide constant feedback. How can we make our products and service even better? As a company, we are constantly developing. And that process also involves a critical eye. We therefore always take feedback very seriously. We like to learn from it.
In 2021, it is important to continue to stand out and be relevant. That means being aware of your online visibility. At Minimatie® we do this by sharing our work, writing blogs and making funny GIFs, among other things. But also, by sharing customer experiences. The references written on Trustpilot are therefore also shared via social media. This way, we appear more often on the timeline of our followers, with valuable content.